Q1: How durable are the clips compared to others?

A: Our clips are built with reinforced materials and stitching. An included comparison chart shows our clips offer higher grip force, better padding, and a concrete warranty versus many generic alternatives.

Q2: What is your warranty for clip breakage?

A: We provide a 30-day warranty against manufacturing defects 1 . If a clip fails under normal use within this period, we will replace the weft 2 or provide a spare clip kit.

Q3: Are the clips comfortable and safe for fine hair?

A: Yes. The silicone-padded base prevents pulling and distributes weight evenly, making them suitable for various hair types, including fine hair.

Q4: What tools do I need to replace a clip?

A: You only need small scissors and a needle with thread (like nylon or polyester). All spare hardware is included.

Q5: Are the extensions compatible with all hair types?

A: Our 100% human hair extensions work with most hair types. The adjustable clips allow you to customize the tightness for a secure, comfortable fit.

Q6: What is your return policy?

A: Unused extensions in original packaging can be returned within 30 days of delivery. Our full policy is detailed on our Amazon store page.

FAQ – Moresoo Support

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