Popular questions

Received a Used Hair Extension? Here’s What to Do We sincerely apologize if you’ve received a hair extension product that […]

At Moresoo, we craft premium hair extensions to meet the highest standards. While shedding can occasionally occur due to natural

Amazon Return Policy 📌Eligibility 🚨Unused Condition: Items must be returned in new, unused condition with all original tags and packaging

Amazon-Not Received 1. Check Order Status Log in to your Amazon account. Navigate to the “Your Orders” section. Here, you

Why Do Hair Extensions Become Dry or Tangled?   1. Lack of Moisture     -Human hair extensions need hydration like

Issue: “My tracking information hasn’t updated in days. Where is my order?”   At Moresoo, we understand how important it

Introduction We understand that color accuracy is important when it comes to our hair extensions. However, there are several factors

Common Causes of Adhesive Failure 1️⃣ Improper Surface Preparation     -Cause: Natural oils, dirt, or residue on the hair/scalp can