Good Hair But Color Mismatch?
Understanding why your hair product might look different from the website images
If you’ve recently received your hair product and noticed that the color doesn’t perfectly match the images on our product page, don’t worry—you’re not alone! Many customers love their good hair but wonder why there’s a slight difference in shade. Here’s everything you need to know about color variations and why your good hair might look a bit different than expected.

Screen Differences
Your Display Settings Matter
The color you see online depends heavily on your device’s screen settings. Monitors, phones, and tablets all display colors differently based on brightness, resolution, and color calibration. A shade that looks caramel brown on one screen might appear honey blonde on another.
We do our best to provide accurate product photos, but slight discrepancies can happen due to these technical variations. Rest assured, your good hair is exactly as described—it just might look a little different in person than on your screen.

Batch Variations
Handcrafted Perfection
Our products are made in batches, and just like natural materials or handmade items, there can be minor color variations between batches. This is completely normal and doesn’t affect the quality of your hair.
We carefully inspect every batch to ensure it meets our high-quality standards, so your good hair will still look and feel amazing—even if the shade isn’t an exact match to the website image.
What Should You Do If You’re Concerned About Color?
We want you to be 100% happy with your purchase! If having a precise shade is important to you, we recommend:
At the end of the day, we stand by the quality of our hair products. Even if the color isn’t identical to the picture, you’ll still enjoy soft, luxurious, and good hair that looks beautiful in any lighting.
Color Variation Examples
Hair colors can appear differently under various lighting and on different screens. Here’s how the same shade might look in different conditions.

Have Questions?
Your satisfaction is our priority.
If you have any concerns about your order, please reach out—we’d love to assist you!
Thanks for trusting us with your hair needs. Enjoy your beautiful new hair!