After-sales
Quality issues
Hair Loss (Shedding) Weak weft stitching or improper installation (e.g., tight braids, glue bonds). Tugging during brushing or styling.
Popular questions
Return policy
Amazon Return Policy 📌Eligibility 🚨Unused Condition: Items must be returned in new, unused condition with all original tags and packaging
Popular questions
Not received
Amazon-Not Received 1️⃣ Check Order Status 👀 Log in to your Amazon account. Navigate to the “Your Orders” section. Here,
Popular questions
Dry and tangled hair
Why Do Hair Extensions Become Dry or Tangled? 1. Lack of Moisture 💧🍂 -Human hair extensions need hydration like
Popular questions
Logistics not updated
Issue: “My tracking information hasn’t updated in days. Where is my order?” At Moresoo, we understand how important it
Popular questions
Tape-not-working
Common Causes of tape-not-working 1️⃣ Improper Surface Preparation -Cause: Natural oils, dirt, or residue on the hair/scalp can prevent the
Care & Maintenance
Care & Maintenance
1. Washing Instructions 🚿 – Frequency: once a week is PERFECT! 👌 – Steps: 1️⃣Fill a basin with cool
products
Clip-In Hair Tutorial
1. Pre-Application Prep: Let’s Get Set! 💁 – Tools You’ll Crush: – Hair Preparation: ➡️ Wash Day Magic: Cleanse
products
Moresoo clip in extensions
1.Key Features 🔥 –Material🧖: 100% Remy human hair, cuticle-aligned, chemical-free, sourced ethically. – Design💁: – Clip-in wefts with 1-4 silicone-lined,