Find Hair
If you’re trying to find hair extensions you’ve ordered, but your tracking information hasn’t updated, don’t worry—we’ve got you covered! At Moresoo, we know how exciting it is to find hair that perfectly matches your style, and delays in tracking can be frustrating. Here’s everything you need to know about why your logistics status might be delayed and what you can do about it.
Common Reasons Why You Can’t Find Hair Tracking Updates
If your order is coming from overseas, customs inspections can cause delays. Your package might be held for a few days (or longer) before the tracking updates.
If your order was just shipped, the carrier may not have scanned it yet. Tracking usually updates within 24–48 hours, so check back later if you can’t find hair tracking details right away.
Shipping carriers like USPS, FedEx, or DHL sometimes experience delays in scanning packages, especially during busy seasons. If you’re trying to find hair tracking details, the status may not update until the package reaches the next facility.
What You Can Do to Find Hair Tracking Info
Wait 1–2 Business Days
Minor delays are common. If you don’t see updates immediately, check again after 24–48 hours.
Verify Tracking Number
Make sure you’re using the correct tracking number. Visit the carrier’s official website for the most accurate updates: USPS Tracking | FedEx Tracking | DHL Tracking
Contact the Carrier Directly
If you still can’t find hair tracking updates, call the shipping company with your tracking number for real-time assistance.
Check for Failed Delivery Attempts
Sometimes, carriers mark packages as “delayed” if no one was home to receive them. Check your doorstep or contact your local post office.
Reach Out to Moresoo Customer Support
If there are no updates after 5 business days, contact us! We’ll investigate with the carrier and help you locate your package.
FAQ: Find Hair Tracking Solutions
Need More Help?
If you’re still struggling to find hair tracking updates, reach out to our customer service!