Common Causes of tape-not-working
1️⃣ Improper Surface Preparation
-Cause: Natural oils, dirt, or residue on the hair/scalp can prevent the adhesive from bonding.
-Solution: Cleanse the hair thoroughly with a clarifying shampoo before application. Avoid conditioners or oils near the roots.
2️⃣ Incorrect Application Technique
-Cause: Insufficient pressure during application.
-Solution: Press firmly for 10–15 seconds after placing each tape.
3️⃣ Environmental Factors
-Cause: Humidity, sweat, or high heat can weaken adhesive bonds over time.
-Solution: Avoid excessive heat styling near the tapes.
4️⃣ Product Storage Issues
-Cause: Storing tapes in extreme temperatures (e.g., direct sunlight, freezing conditions) degrades the adhesive.
-Solution: Store tapes in a cool, dry place (15-25℃) away from moisture.
5️⃣ Natural Hair Type
-Cause: Very fine, oily, or chemically treated hair may struggle to hold adhesives.
-Solution: Apply a scalp oil-control product pre-installation.
6️⃣ Defective Product
-Cause: Adhesive tapes damaged during shipping.
-Solution: Contact customer service for a replacement if defects are suspected.
Preventive Tips
✅ – Wash with silicone-free shampoo
Regular shampoos with silicone can leave behind a sticky film.
Using a shampoo without silicone helps keep your hair system clean and free of buildup.
✅ – Keep it dry for 48 hours
Right after your hair system is put on, the glue or tape needs time to stick really well.
Avoid swimming, taking baths, using saunas, or doing anything that makes you sweat a lot for the first two days.
✅ – Replace the adhesive tape every two weeks.
The sticky tape that holds your hair system in place loses its grip over time.
Replacing it every two weeks helps keep your hair feeling secure and comfortable.
Need More Help?
If you have any questions or run into any trouble, don’t hesitate to reach out!
Reach out to our customer service and we’ll help you out!
Thank you for choosing Moresoo Hair 😊
Hello, I received a pack of tape in extensions and when they arrived the adhesive was stuck together, it appears as if it was heated, possibly from hot temperature during shipping? I tried applying however they do not stick well and only a few were useable from the adhesive already being warmed.
We’re sorry to hear about the issue with your tape-in extensions! Temperature exposure during shipping can sometimes affect the adhesive. We’ve just sent you an email to gather more details and resolve this for you—please check your inbox (and spam folder, just in case).
We’ll make sure you’re taken care of!