Amazon Sending Wrong Items?
How to Always Get What You Ordered?
Amazon sending wrong items? We know how frustrating it is to open an Amazon package expecting premium hair extensions, only to find used products or the wrong order. Wrong color, wrong texture, wrong length – it’s disappointing and feels like a breach of trust.
At Moresoo, we get it. That’s why we’ve implemented strict measures to ensure you always receive exactly what you ordered. Shop with confidence for Moresoo hair extensions on Amazon – We’re addressing this concern head-on.
The Real Problem
Used Hair Extensions and Wrong Orders
Used hair poses potential hygiene risks. A product that comes into close contact with your scalp and skin must be impeccably clean and safe. You should never have to question this.
Used hair has been worn, styled, and exposed to the elements. It lacks the original vitality, strength, and longevity of 100% real remy human hair. It won’t style, hold, or last as it should.
Receiving the wrong item derails your plans, wastes your time waiting for a frustrating solution, and ultimately leaves you feeling completely undervalued as a loyal and patient customer.
How Moresoo is Fighting It?
We take full responsibility for our products and their journey to your door with a multi-tiered strategy.
The Moresoo Guarantee
Our promise to you: 100% new, remy human hair extensions that perfectly match your order.
What To Do If You Ever Receive a Wrong or Used Item
Email us at contactus@moresoo.com or text (505) 226-6688 right away. Please include your Amazon order number and clear photos or videos of the issue.
✨ Prompt FREE Replacement: We’ll rush-ship the correct, brand-new hair extensions immediately at no extra cost.
✨ Full Refund: If you prefer a refund or the item is unavailable, we’ll process a full refund promptly.
✨ Pre-Paid Return Label: If needed, we’ll provide a free shipping label to return the incorrect item.
We have a strict policy against reselling used hair. Any confirmed instance triggers an immediate and thorough investigation to ensure it never happens again.
Shop Moresoo on Amazon With Total Confidence
You shouldn’t have to worry about Amazon sending wrong items. You should only be excited about the beautiful, new hair that will elevate your style and confidence.
Experience the Moresoo difference—where unparalleled quality meets impeccable service.