Color Matching Issues Color Matching Guide：
1. How do I choose a hair extension that matches my hair color?
To help you find the best matching color, we offer the following suggestions:
Compare under natural light: Observe your hair color under natural light and choose the closest color.
Reference color card: We provide detailed color cards, and you can choose the color closest to your hair color according to the color card.
Consult customer service: If you are not sure how to choose, you can take a photo and upload a photo of your hair, and our customer service team will recommend the most suitable color for you.
2. What colors are available for your hair extensions?
We offer a variety of natural hair color options, including but not limited to: Black, dark brown, light brown, honey, flax, gold, etc. For specific colors, please refer to our online color card or contact customer service for more information.
3. If my hair is dyed, how do I choose the color?
If your hair is dyed, it is recommended to choose the hair extension color that is closest to the dyed hair color.
If you want the hair extension to be consistent with the original root color, you can choose the color that matches the root color.
4. What if the color of the hair extensions you received is not what you expected?
We are committed to providing you with the most accurate color matching service. If you are not satisfied with the color of the hair extensions you received, please contact our customer service team within 7 days after receiving the product, and we will provide you with a return, exchange or recoloring service.
5. How to ensure a more accurate color match?
Provide clear photos: Take a photo of your hair under natural light and send it to customer service.
Describe your needs: Tell customer service which part of your hair color you want the hair extensions to match (such as roots, ends, etc.).
Reference color card: Use our online color card for comparison and choose the closest color number.
Size matching problem Size selection guide:
Our small hair extensions are available in a variety of lengths, usually ranging from 10 inches to 24 inches. You can choose the right length according to your hair needs and preferences.
For example:
10-16 inches: suitable for short to medium-long hair, creating a natural thickening effect.
18-20 inches: suitable for medium-long to long hair, adding length and volume.
22-24 inches: Suitable for long hair to create a dramatic effect.
Measurement method: Use a tape measure to measure from the top of your head to the ends of your hair to determine the length you need.
Contact us: If you are not sure how to choose the size, please contact our customer service team and we will recommend the right length based on your needs.
Material consultation questions：
1. What material are your hair extensions made of?
Our hair extensions are made of 100% human hair. All hair is strictly screened and processed to ensure that the hair is smooth, shiny and natural, and can blend perfectly with your natural hair.
2. What is the difference between human hair and synthetic hair?
Real human hair: The material is real, soft to the touch, and almost indistinguishable from your hair. Support perm, dyeing, styling, and long service life. Natural gloss, easy to care for, suitable for long-term use.
Synthetic hair: The material is artificial fiber, which feels harder and the glossiness is not as natural as human hair. It does not support high temperature perm and dyeing, and has a shorter service life.
3. Where do you get your hair?
Our hair comes from healthy donated real human hair, which has been strictly sterilized and processed to ensure safety, hygiene and pollution-free.
4. Can real hair extensions be permed and dyed?
Yes! Our real hair extensions support perming, dyeing and styling, and you can create your hairstyle as you like.
5. If there are other material issues, how to consult?
If you have any questions about the material or other issues, please feel free to contact our customer service team, we will provide you with professional answers and help!