When placing an order, please carefully review your shipping information to ensure your shipping address is correct. Moresoo is not responsible for any lost packages due to incorrect shipping information provided at checkout.
Online Store Orders / Amazon Orders:
If your order has not yet shipped, our support team will assist with updating the address. However, once the order is dispatched, we cannot modify the shipping address. You may contact the shipping carrier directly to request a redirection or re-delivery.
AliExpress Orders:
If your order has not been shipped yet, you can modify the address directly in your order, or you can note the address information that needs to be modified in your order, and we will help you change the delivery address when processing your order.