We’re sorry to hear that the hair extensions feel too heavy for you. Your comfort is our priority, and we’re here to help!
Step 1: Check Product Details
Please review the product description and weight specifications to ensure it matches your expectations.
Step 2: Contact Us
If the product doesn’t meet your needs, contact us within 7 days of delivery. Provide:
- Your order number
- A brief explanation of the issue
Step 3: Our Solution
We’ll offer:
- A free return and replacement with a lighter option (if available).
- A refund or partial compensation if a replacement isn’t suitable.