If your order has not been shipped:
- Online Store Orders / Amazon Orders: You can request a cancellation by contacting our support team as soon as possible.
- AliExpress Orders: You can cancel the order directly from your order page. Once canceled, the refund will be processed and returned to your account within 3-20 working days.
If your order has already been shipped, cancellation is no longer possible. However, you may initiate a return in accordance with our return policy. Please avoid refusing the package upon delivery, as this may result in high customs duties or additional fees. In such cases, we will not be able to process your return or refund.