If your package does not arrive within the expected timeframe, we apologize for the delay. Shipping may be impacted by factors beyond our control, such as holidays, weather, or customs checks.
If the delivery time does not meet your expectations and you wish to initiate a return, please contact us. We will assist in tracking your package, provide the latest shipping status, and guide you through the return process. Additionally, we will work with you to address any compensation requests based on the circumstances.
Please avoid refusing the package upon delivery, as doing so may result in high customs duties or additional fees, and we will be unable to process your return or refund.